At RUNVEX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website.

1. Information We Collect

When you use our website or place an order, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and payment-related information
• Information you provide through our contact forms
• Website usage information such as browser type and pages visited

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Communicate with you about your order
• Provide customer support
• Improve our products and website
• Send important service-related updates
• Prevent fraud and maintain website security
• Send promotional offers only where permitted and appropriate

3. Payment Information

Payments may be processed through third-party payment service providers. RUNVEX does not intend to store your complete debit/credit card or banking credentials on its own servers.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and remember certain preferences.

You can manage or disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers such as:

• Payment processors
• Delivery/courier partners
• Website hosting and technology providers
• Analytics or marketing service providers

Such sharing will be limited to what is necessary for providing our services or operating the website.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal data, including requesting information about how your data is used, requesting correction, and withdrawing consent where consent is the basis for processing.

You can contact us to exercise applicable rights. The DPDP framework also provides for withdrawal of consent where consent is the basis for processing.

8. Third-Party Links

Our website may contain links to third-party websites or services. RUNVEX is not responsible for the privacy practices or content of those third-party websites.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

10. Changes to This Privacy Policy

RUNVEX may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: